Privacy Policy: Unit 1 Lubricants

Unit-1 Lubricants (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when interacting with our website or purchasing our products.

1. Information We Collect

We collect information when you:

Place an order
Complete a contact or order form
Communicate with us via email or WhatsApp
Browse our website

This may include:

Name and surname
Contact number
Email address
Delivery address
Order details
Payment confirmation
Website usage analytics (anonymous)

We do not collect or store payment card details.

2. How We Use Your Information

Your information is used to:

Process and fulfil orders
Send invoices and order confirmations
Arrange courier delivery
Respond to queries
Improve our website and product offerings
Comply with legal obligations

We respect your privacy and do not sell, share, or distribute your personal data to third parties, except where required to complete your order (e.g., courier delivery).

3. Data Security

We use secure systems to protect your information from unauthorised access, loss, or misuse.
Personal data is stored securely and only accessed by authorised Unit-1 personnel.

4. Cookies & Website Tracking

Our website may use cookies or analytics tools to enhance user experience. These track anonymous browsing behaviour and do not identify individual users.

You may disable cookies in your browser settings.

5. Third-Party Services

We may share necessary information with:

Courier companies (delivery)
Email service providers
Website hosting providers

Each third party is required to comply with applicable privacy and security laws.

6. Your Rights

You may request:

A copy of the personal information we hold
Correction of inaccurate details
Removal of your data from our systems (where legally possible)

To submit a request, contact us at:
elton@unit-1.co.za or maki@unit-1.co.za

7. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

8. Contact Us

If you have questions about our Privacy Policy or how your data is handled, please contact:
Email: elton@unit-1.co.za / maki@unit-1.co.za
Phone: +27 (0)67 679 8443